Warranty - Alta Enterprises



Pool Blanket/Cover and Reel System Limited Warranty

What is covered by this warranty? Alta warrants all products it manufactures to be free from defects in materials and factory workmanship to the original end user. This warranty is contingent upon the proper use and care of the equipment and does not cover equipment that has been modified or has been subjected to abusive physical or environmental stresses.

Alta agrees to repair or replace, at its sole discretion, any product that fails to perform as specified within the below scheduled timeframe after the date of the original shipment from the factory unless otherwise noted. This warranty relates only to defects in materials and workmanship and does not include damage or failure resulting from other causes, including, but not limited to acts of God, misuse or abuse, accident or negligence, fire, improper installation, excessive heat or ice damage, abrasion or storage outdoors without a UV blocking cover. This warranty does not apply to fading of materials or to any corrosion of any metallic parts. Damage induced by the improper use of chemicals is not covered by this warranty.

BLANKET/COVER: The Series 5000 blankets shall remain serviceable for five (5) years. Specifically excluded are: damage caused by chemical action, abrasion, damage arising from misuse, damage to the product(s) resulting from normal wear, abuse, neglect, modifications made by non manufacture approved representatives, any operation inconsistent with the manufacturer’s recommendations, or any other causes beyond the manufacturer’s control. This is a parts only warranty. Customer is responsible for freight and installation. Do not super chlorinate with the blanket on the pool.

REELS: The structural components of the reel system shall carry a structural lifetime warranty. The electrical components shall remain serviceable for five (5) years. Specifically excluded are: damage caused by chemical action, abrasion, damage arising from misuse, damage to the product(s) resulting from normal wear, abuse, neglect, modifications made by non manufacture approved representatives, any operation inconsistent with the manufacturer’s recommendations, or any other causes beyond the manufacturer’s control. This is a parts only warranty. Customer is responsible for freight and installation.

ELECTRONICS: Electronics shall remain serviceable for FIVE (5) years. Alta Enterprises will supply electrical components as needed, e.g. fuses, relays etc. but it will be the responsibility of facility staff to replace them. Most components are plug in/plug out and only take a few minutes to replace. Specifically excluded is: damage caused by chemical action, moisture, misuse, neglect, brown/black outs, and customer made modifications. This is a parts only warranty. Customer is responsible for freight and installation.

What will Alta do related to the product covered by this warranty? Alta shall provide, F.O.B. the factory, new or reconditioned replacement product or parts (Alta option). This warranty does not cover labor to remove or install equipment and parts.

What is not covered by this warranty? Damage or loss in transit as indicated by bill of lading, normal wear and tear, chemical damage, discoloration, misuse and damage or loss caused by neglect, abuse, vandalism, modification, improper installation, lack of proper maintenance (such as keeping products clean, etc.), regular maintenance items or physical damage are not included in this warranty. See owner's manual for recommendations related to the use and care of the product.

To make a warranty claim, contact:
Alta Enterprises
7100 Spectrum Lane
Missoula, MT 59808
poolcovers@altaenterprises.com